Last Updated: 12.01.2025
This policy applies to users located in the United States and other supported regions.
Relica (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use the Relica platform, mobile application, and virtual card services.
1. Information We Collect
1.1 Personal Information
When you create an account or use Relica, we may collect:
- Full name
- Email address
- Phone number
- Date of birth
- Government-issued ID (for KYC verification)
- Payment-related information (processed by authorized payment providers)
1.2 Transaction Information
We collect details related to:
- Virtual card usage
- Transaction amounts
- Merchant details
- Device and IP information
1.3 Technical Information
We may collect:
- Device identifiers
- Browser type
- App interaction data
- Cookies & analytics data
2. How We Use Your Information
We use your data to:
- Create and manage your Relica account
- Generate virtual payment cards
- Prevent fraud and unauthorized activity
- Comply with legal and regulatory requirements
- Improve platform performance
- Provide customer support
3. Sharing Your Information
We may share your information with:
- Payment processors
- Compliance verification partners (KYC/AML tools)
- Law enforcement, only when legally required
- Service providers that support Relica’s operations
We never sell or rent your data to third parties.
4. Data Security
Relica uses:
- Bank-level encryption
- Tokenization
- Secure servers
- Real-time fraud monitoring
Your real card and banking information are never shared with merchants.
5. Your Rights
You may:
- Access or update your information
- Request account deletion
- Opt out of marketing communications
- Request a copy of your personal data
For all requests, contact: contact@relica.com
6. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised date.